Updated: 5 November 2025

Introduction

Perpetual Star Properties ("we", "us", or "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.perpetualstarproperties.co.uk] (“the Site”), whether you contact us for a consultation, submit an enquiry, or engage with our property investment services. We are committed to complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

What Information We Collect

We collect personal information to provide and improve our services and communicate with you.

Information You Provide

• Contact Details: such as your name, email address, telephone number, and postal address when you fill in forms, book a consultation, or contact us via the Site.

• Enquiries and Communications: content of emails, messages, or calls exchanged with us.

• Investment Information: any information relevant to property preferences, investment criteria, or property-related goals you share during consultations.

Information We Collect Automatically

• Technical Data: such as IP address, browser type, operating system, device type, and usage information through cookies and similar technologies.

• Website Usage Data: pages accessed, referral sources, the date and time of visits, and how you interact with the Site.

Information from Other Sources

• We may receive information from partners, property portals, or publicly available sources for verification and due diligence, in line with legal requirements.
   

How We Use Your Information
We use the information we collect for the following purposes:

• To Provide Services: including property sourcing, investment advice, and responding to your enquiries.

• To Contact You: with responses to queries, property opportunities, and updates relevant to your consultation or investment.

• For Marketing: with your consent, to send you newsletters, market insights, and special offers. You may opt out at any time.

• To Improve Our Site: analyzing website use to enhance our services and user experience.

• Legal Compliance and Security: complying with our legal obligations, preventing fraud, and protecting the security of our services.
   

Legal Basis for Processing

We process your personal data based on:

• Performance of a Contract: to provide the services you request.

• Consent: where you opt in to receive marketing or updates.

• Legitimate Interests: to run and develop our business, maintain website security, and respond to your enquiries.

• Legal Obligations: to comply with legal or regulatory requirements.
   

How We Share Your Information

We may share your data with:

• Service Providers: such as IT, website hosting, customer support, and email marketing services who process information on our behalf.

• Business Partners: when necessary for property transactions, negotiations, or at your request.

• Legal Authorities: if required to comply with law enforcement, court orders, or regulations.

• Business Transfers: in the event of a sale, merger, or business transfer, your information may be transferred to the acquiring entity.

All third parties are required to respect the security of your data and to treat it in accordance with the law.

Cookies and Tracking Technologies

Our Site uses standard cookies and similar tracking technologies to distinguish you from other users and enhance your experience. You can adjust your cookie preferences via your browser settings. For more details, see our Cookie Policy.

International Data Transfers
Your information is stored and processed within the UK or EEA whenever possible. Where international transfers are necessary, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK regulator.

Data Security
We implement suitable technical and organizational measures to protect your data against loss, misuse, unauthorized access, or disclosure.

Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy, as required by law, or for legitimate business purposes. Once your data is no longer needed, it will be securely deleted or anonymized.

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request corrections to inaccurate or incomplete data.

• Erasure: Request deletion of your data, where applicable.

• Objection: Object to processing based on legitimate interests or direct marketing.

• Restriction: Request the restriction of processing in certain circumstances.

• Portability: Request your data in a structured, commonly used, and machine-readable format.

• Withdraw Consent: Withdraw your consent at any time for processing based on consent.
   

To exercise your rights, please contact us by filling the site contact form or call our UK number between 9 am and 1pm weekly on +44 (0) 7486 506 487.

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the Site after such changes constitutes your acceptance of the revised policy.

Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:

Perpetual Star Properties Ltd
Southend On Sea, Essex, England
Phone: +44 (0) 7486 506 487